The ultimate OMO (Online-Merge-Offline) solution

Online, in-store, or anywhere you sell.

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The ultimate OMO (Online-Merge-Offline) solution

Enhance and scale multi-channel sales with ease

Disconnected shopping experience due to lack of information connectivity

Integrated data flows between all shopping experiences

High stock wastage due to lack of inventory visibility and inaccurate forecasting

Optimize your inventory with real-time analytics and accurate forecasting

Complexity in managing multi-store operations and business scaling

Simplify any multi-store and multi-channel strategies

Elevate customer and engagement experiences

Provide seamless shopping experiences across all channels and touch points.

Elevate customer experience & engagement

Integrate digital and physical channels

  • Implement cross-channel fulfillment (buy online, pick up in-stores or try in-stores, or deliver to home)

  • Separate shipment status for in-stock (carried out in store) and out-of-stock (to be shipped) products within a transaction for clear fulfilment

  • Increase store traffic with dynamic inventory allocation

  • Increase registrations with in-store QR code displays

Enhance in-store engagement

  • Enable personalized recommendations based on purchase history

  • Accelerate checkout with paperless receipt options (SMS, Email, WhatsApp, and more)

  • Reduce wait times with save and retrieve cart features.

  • Simplify reward and gift card redemption with scannable membership codes (coming soon for gift card)

Optimize inventory management

Cross-store visibility to provide fulfillment alternatives in real-time.

Improve inventory visibility and understand your product performance

  • Real-time inventory synchronisation

  • Cross-store stock visibility to provide the next best fulfilment alternative

  • Inventory log and report (ABC analysis & sell-through rate)

Optimize stock forecast and ensure on-time replenishments

  • Low and high inventory alerts

  • Smart re-ordering based on pre-set min/max inventory or average daily sales/sell-through rate

  • Centralized dashboard for managing stock transfers and replenishments

Optimize inventory managemen

Increase customer lifetime value

Attain brand loyalty through increased customer lifetime value.

Amplify customer lifetime value

Reduce acquisition cost with enhanced marketing

  • Accurately attribute in-store sales to social ads and engagement with the Meta Conversion API (CAPI)

Boost conversions with Integrated loyalty programs

  • Member-exclusive pricing

  • Supports redemption of member and affiliate referral code online and apply them in-stores

  • Drive targeted content and promotions with our SmartPush

  • Collect post-purchase product reviews, NPS and service rating

Optimize operational efficiency

Scale and achieve sustainable growth with effective multi-store management strategies

Optimise operational efficiency

  • One-click product, inventory, price and promotion publishing to different channels and stores

  • Cross-store fulfilment (buy in-store, return, exchange or refund in any other stores

  • Zero downtime; transactions can still be processed in the case of poor connectivity

Tailor sales strategies according to your business goals

  • Support variable product offerings, pricing and promotions for each store location

Advanced reporting and analytics

  • Weighted average cost analysis report

  • Store staff performance, discount usage level and email automated end-day closing report

  • GTO integration for sales submission to shopping mall management

Optimize operational efficiency
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